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Featured Whitepaper: Real-Time Visibility in the contact centre

via IT World Canada

Real-Time Visibility in the contact centre

Abstract:

Get real-time visibility in the contact centre and see immediate benefits. Real-time visibility in the contact centre is crucial. When you do not have the info you need to make decisions, you lose out on the single best way to create a competitive advantage. Solving this issue is simple, though. With an all-in-one solution, you can get a broad and specific view of what is happening in your contact centre -- and see near-instant benefits.  Download this eBook to gain insight on how to get real-time visibility in the contact centre. 

Click here to register and read more today

 

CIPS Corporate Partners

The following organizations support CIPS' commitment to professionalism, ethics, and high standards for the I.T. professionCIPS thanks all its partners for their contribution. Become a CIPS Corporate Partner Today! - Send an email to info@cips.ca.


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