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Featured Whitepaper: IBM's Adoption of Sugar: A Lesson in Global Implementation

via IT World Canada

IBM's Adoption of Sugar: A Lesson in Global Implementation

Abstract:

How did IBM successfully transform its CRM for 45,000 sales people around the globe?  Find out in “IBM’s Adoption of Sugar: A Lesson in Global Implementation” from Ovum Consulting. The paper investigates IBM’s multi-national deployment of Sugar from SugarCRM and what helped the company achieve its successful large-scale rollout—from clear goals and proper planning to integration with social networking and predictive analytics.  Learn more, download “IBM’s Adoption of Sugar: A Lesson in Global Implementation” now.

[Click Here to Download the Whitepaper]

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