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CIPS SK Oct 9th Regina Event: "A look at the importance of the Service Lifecycle"
Wed, 10/09/2013
Event Location: 

Presenter:      Dwight Kayto PMP, ITSM Fellow
Title:                A look at the importance of the Service Lifecycle
Date:               Wednesday, October 9th, 2013
Venue:            Delta Regina, 1919 Saskatchewan Dr, Tuscany Room

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Corporate Table (8)


Sponsor Corp. Table


No shows and late cancellations* will be invoiced
Taxes and processing fees applied at time of registration.

Register at:

Registration deadline: Friday, October 4, 2013

Presentation Overview
IT Service Management applies to all parts of IT since the common goal is service to the business and customers. ITIL provides a framework of best practice guidance including IT processes and the service lifecycle.

This presentation will describe and discuss the service lifecycle structure and show both the strengths of ITIL and how virtually all other frameworks and specialized roles such as PMs, BAs, architects and developers play key roles within the service lifecycle.

Speaker's Biography

Dwight Kayto ITIL Expert, PMP and ITSM Fellow, has extensive experience in ITIL and IT Service Management, successfully completing more than 50 projects.  He is well known on the national and international stage for his accomplishments and expertise and regularly reviews   Dwight is also an accredited ITIL trainer having taught every course in ITIL V2 and V3.

11:30am Registration, Networking & Buffet lunch
12:00pm Welcome, Announcements and Introductions
12:05pm Presentation
1: 00pm Questions & Adjournment


Selection of Baked Breads and Rolls
Seasonal Greens with Dressing, Crudities and Dip
Fresh Steamed Seasonal Vegetables
Roasted Chicken Breast with Figs, Honey and Orange Glaze
Assorted Squares, Mousses, Creme Caramel
Brewed Regular and Decaffeinated Coffee, Specialty and Herbal Brewed Teas

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