Location |
Westin Hotel, 320 - 4 Avenue SW, Calgary |
Start Time |
6/6/2013 11:30 AM |
End Time |
6/6/2013 1:00 PM |
Glen Purdy
Show Me The Money !!! ... Managing IT Portfolios, Benefits, and Value
For the past 15 years IT has increasingly being faced with demands of providing, and demonstrating, more value. IT research & advisory companies, best-practice organizations, and consultants have all promoted the need for IT organizations to identify, quantify, and manage the benefits being delivered through IT initiatives.
When version 3 of the IT Infrastructure Library (ITIL®) was released in 2007, it added service-oriented content for a more business-focused approach to IT; and launched an evolutionary step toward aligning IT processes with business processes. ITIL® 2011 added some new processes (including strategy management and business relationship management) aimed at better integrating the IT strategy with that of the business.
Leveraging all of these best practices, this presentation will provide a cohesive (yet pragmatic) approach for IT organizations to partner with their business peers; in a way that prioritizes, manages, and delivers the results and outcomes that these stakeholders are seeking.
Glen Purdy is a Director & Management Consulting in the Calgary office of Fujitsu Consulting, and has been a member of itSMF Canada since its inception in the year 2000.
As an early adopter of the ITIL® framework, Glen has over 25 years of experience as an ITSM practitioner in both insourced and outsourced environments, and is certified as an ITIL® ‘Master’. Most recently, Glen has also achieved his Practitioner Certification for Management of Benefits (MoB) from APMG.
