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Why I.T. Professionalism is Important


As part of a recent prize draw CIPS asked its members "Why I.T. Professionalism is Important to You":

(Note: Prize Draw Winners are listed at the bottom of this page) 


“For me, it's about being trustworthy. Fundamentally, being accepted as an IT Professional means that I will be accepted as trustworthy (in IT matters). That's important to my sense of self, and important to me as one offering services to the public. CIPS membership is one of the more visible ways in which I can tell the world that I see myself as an IT Professional, and that I can be held accountable against the CIPS Code of Ethics.”

Bob Fabian, FCIPS, I.S.P. (ret)




“I.T. Professionalism is important to me because it provides validation of what I say I can do, the skills I say I have, and validates the quality of the work I am going to do. Since I.T. professionals provide products that are largely abstract to their clients (the clients can’t feel the software, take pictures of it, drive it around or show it off) we need a level of professionalism that can provide an element of trust, a “comfort zone”, to our clients. Anyone can claim to be a “computer whiz” and, in fact, many people who do not fully understand computers, tend to think that anyone that can do more than they, are whizzes. But the truth is many of those so called computer whizzes really have no solid grounding in I.T. and provide no backup or support in the future when things go wrong. Thus having a professional designation that must be earned through experience and challenge exams, enforces the claims made by the accredited professional that they can do what they say correctly and with proper concern and support for the wellbeing of the client.

I have been a software developer since 1977. I have taught at university and technical school continuously since 1981 to the present. I am currently involved in developing and facilitating the use of teaching and learning technologies in higher education, working with researchers, and instructional faculty on collaborative projects. I have been a CIPS member since 1985.”

Dr. Cyril M. Coupal, PhD, I.S.P., ITCP/IP3P




“IT Professionalism is Very important to me and it is even more important to US as a collectivity because it means, better IT solutions for Canadians to compete and win in the marketplace.

IT is also what drives us to better ourselves so we can walk the talk and stay on top of the game.”

Luc Barrette





“As technology accelerates its pervasiveness throughout the world and in every individual’s life, even though they may not even realize it, it is people like us, IT professionals, who are critical to ensure the safety and integrity of the solutions supporting the people and business today.  With IT Professionalism and the I.S.P. we are able to distinguish ourselves and be recognized in the field of information technology and computer science.  When I see someone with the I.S.P. designation I recognize a peer in the cadre of IT Professionals, and I immediately have a respect for the individual and their integrity in our space.  Also, it is a common ground to initiate conversations, share experiences, seek advice, and establish a lifelong network, regardless where they are in this global community.”

Sabina Posadziejewski, CGEIT, I.S.P., MBA, ITCP/IP3P




“I believe that professionalism is important in Information Technology because it allows us to represent our industry in a way that will encourage a greater respect and appreciation for our skills.  IT is such a wide field with many proficiencies and opportunities which means that information workers that do not approach their position with respect to their clients/co-workers and pride in their work can unfortunately create a stigma that overlaps all of IT.  That is why I believe encouraging a certain level of professionalism is so important.”

Kevin Kiejko, I.S.P.





“Professionalism has brought IT out of the dark ages, separating the wheat from the chaff and allowing individuals to garner respect by association!”

Joel D Stafford BA B.Sc. I.S.P., ITCP/IP3P






“Professionalism is important to me because it is an essential element for ensuring quality and value for the public and for anyone working in or interconnected with IT.”

Ron Richard, I.S.P., ITCP/IP3P 




“IT professionalism is important to you, because it is a way to invest in yourself.  Being a professional brings greater satisfaction from our work and a great ability to serve.   A professional never stops learning, not for the sake of learning but to be better at what we do.  A professional and nonprofessional may do almost the same thing, but the professional adds those little touches that make all the difference in obtaining happier clients and customers.  The professional  knows those critical things that must be focused on to obtain positive outcomes and does that.   Being a professional  raises our self-image.  No one can rise above their self-image.   When we raise our image we raise our performance.   When we respect ourselves, others respect us too.   Professionalism is important because it opens doors.  Being able to build systems and write code is only the start, more important is the ability to connect with our clients, to enter their world, solve their problems, speak their language, and enable them to succeed.   No one would go to a neighborhood lawn service if they have a serious health problem and needed an operation; one would seek out a surgeon. A surgeon is a professional that cares enough about you to spend years learning so that they can deliver successful and happy outcomes.  Similarly, a professional is someone that cares enough to invest in themselves, preparing and broadening their knowledge, capability and scope to be able to meet the challenges required in the service of others.  Professionals focus on value, value for client, the stakeholders, coworkers, and the world in general.   The opposite of professionalism is mediocrity.  No one ever felt great about a system that didn't really work or an outcome that consumed more than it delivered.  The professional does not seek perfection but rather maximum value for the client.  Professionals focus on cooperation and successful outcomes. Professionals subject self-interest to the deep needs of the client.  Professionalism is important because if we don't add value to the world, we are con artists, but fortunately the more professional we are, the greater the value we deliver. “

Collin Carbno, MSc, I.S.P., ITCP/IP3P, P.Phys.



"BusinessDictionary.comdefines professionalism as “the level of excellence or competence that is expected of a professional.” For Canadian Information Technology (IT) practitioners, Canada's Association of Information Technology (IT) Professionals (CIPS)maintains a comprehensive professionalism program for the IT industry called the Information Systems Professional (ISP)designation.  For an IT practitioner to achieve this designation, CIPS tests for mastery of a core body of knowledge requirements for information technology; including professionalism issues in information systems. For an IT practitioner to retain this designation, CIPS enables IT professionalism training and lifetime learning. 
Two Reasons for IT Professionalism
I consider IT professionalism an important goal for any serious IT practitioner. The benefits are twofold: professional growth, and personal development. 
Professional Growth 

• As an IT professional, I must follow the CIPS Code of Ethics and Professional Code of Conduct. I am committed to following these principles and perform my work in due regard to public health, safety, and the environment.

• As an IT Professional, I am encouraged to pursue lifetime learning and to apply critical thinking in my professional behaviour.

•  As a member of CIPS, I have access to local and national IT conferences. These conferences enable many networking and mentorship opportunities. 
Personal Growth 
• As a member of CIPS, I can blend experiences with education and establish a unique relationship between professional development and personal growth. 
• I can strive for a close alignment between my personal values, professional responsibility, business priorities, and social responsibility to minimize moral dilemmas. 
• I can apply the CIPS Code of Ethics and Professional Code of Conduct when making decisions involving social responsibility, diversity, harassment, and even conflicting views of intellectual property.


Information technology professionalism is important to me. As a hiring manager, I look for applicants that have suitable experience and appropriate education. I also look for applicants that display professional competencies backed up with a professional IT designation.  
IT professionalism also demonstrates competence in the IT industry, both to our clients and to other IT professionals. I believe that education is the golden key that opens many doors, and the requirements of IT professionalism act as an enabler for my lifetime learning goals."

Richard Gonzalez CDCMP, I.S.P., ITCP/IP3P




“I.T. Professionalism is important to me because it defines me in our industry. I am seen as one who is knowledgeable, competent and well regarded because I am professional. I live it every day and the rewards, tangible and intangible, are well worth the effort. By the same token I respect others who display I.T professionalism in their lives.”

Ray Sawchuk, I.S.P., ITCP/IP3P






“I.T. Professionalism is important to me because it is good for our industry by providing standards which provide a framework within which to measure our competence.  Can you imagine our industry without any structure promoting professionalism? “

Melvin K. Hart - President







“IT professionalism is important to me because I want to be treated with respect, given fair opportunity, and be recognized for achievements. IT workers, in academics or public and private enterprise, should be regarded in the same way as lawyers, physicians, engineers, architects and accountants, since they are of similar importance. Therefore there must be a standard body and platform to certify competence, maintain and elevate expectations of IT workers. This then solidifies my self worth which every human being requires to attain their highest abilities and aspirations. Ultimately this will result in ethical, proper relational behavior, efficient, high quality work, and problem solving IT professionals contributing to better human kind. “

Eric George, I.S.P.





“I.T. Professionalism is Important to Me...because I happily follow exceptional guiding principles, perform to the best of my ability, and make a lifetime commitment to continual improvement through education & experiences.”

Leonard Eng, PMP, CBCP, I.S.P., ITCP/IP3P






“It's not often that I.T. is the focus of a business, and even then it's difficult for the internal I.T. department to gain relevance in the organization. Departments like Sales, HR and Engineering are the "popular" ones in the class, receiving the money and being perceived as the "most important". 

I would argue that a truly professional I.T. department is treated as an equal in a forward thinking organization. Professional I.T. personnel know the benefit of having input into every aspect of an organization, whether it be on sales process, engineering prospects or strategic planning, I.T. offers valuable, pragmatic, and professional advice.

I.T. Professionalism is important to me because without that the struggle to be relevant and give input to the strategic direction of a company is sometimes just not worth the effort.”

Alan Miller, I.S.P.




“It is amazing that in acquiring the I.S.P designation and even as a long standing of ICCP and now CIPS  - there is a mind set that I have developed - mostly attributed that to staying closely attached or associated with a Professional body -- like Engineers in their PEO and doctors and Physicians in their College od Physicians and Surgeons -- professional bodies like CIPS and ICCP have helped to evolve that mind set -- giving IT personnel a strong sense of belonging and contributing in a very transformative way how people live their lives on a day to day basis -- daily chores -- shopping -- business chores -- banking etc -- IT informs everything we do today in some measure  -- and the people who make it happen are special in the sense that they must have that sense of community and society -- that their true measure is in the satisfaction of the work that is done with skill, knowledge and commitment and with utmost integrity. From the Software Engineer to the Network Specialist and the Technical Support personnel -- the full gamut of IT -- professionalism makes us distinct and distinguished in so many ways.”

Mohamed Khan, I.S.P AScT- Professor & CE-IT Program Supervisor


Thank you to everyone who provided a submission and shared their insights on Why IT Professionalism is Important.

The following are the Prize Draw Winners:

  • Microsoft Arc Touch Mouse: Richard Gonzalez CDCMP, I.S.P., ITCP/IP3P
  • Microsoft LifeCam Studio: Ron Richard, I.S.P., ITCP/IP3P
  • CIPS Swag: Collin Carbno, MSc, I.S.P., ITCP/IP3P, P.Phys.
  • CIPS Swag: Bob Fabian, FCIPS, I.S.P. (ret)

CIPS Would Like to Again Thank    for Sponsoring this Prize Giveaway

CIPS Corporate Partners

The following organizations support CIPS' commitment to professionalism, ethics, and high standards for the I.T. professionCIPS thanks all its partners for their contribution. Become a CIPS Corporate Partner Today! - Send an email to

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