By: Ron Richard, I.S.P., ITCP/IP3P
I’m wondering which one of these 20 draft IQM principles may be most important or matter the most.
- Make everyone part of the solution
- Ensure a common foundation is adopted, maintained and lived
- Build quality in
- Safeguard goodness in pursuit of sustainable greatness
- Empower all towards top level leadership qualities and total well being
- Have a purpose beyond making money
- Leverage state of the art technology and accelerate benefits
- Be congruent, keep the golden rule, build and restore trust
- Apply metrics
- Add simplicity
- Say when you don’t know and help find the answers, practice lifelong learning and sharing
- Be of service to others, actively listen, promote environmental stewardship and social responsibility
- Diligently manage finances and risks proactively, test your work and assumptions early and often
- Please your customer by delivering on the quality attributes and success factors they feel are important
- Develop shared values, give respect and positive energy, show gratitude (a smile and thank you goes a long way)
- Think prevention and be compliant with best practices
- Integrate, unify, consolidate and automate
- Increase fun, enable joy for self and others
- Be a confident and humble advocate and catalyst for positive continual improvement globally
- Promote professionalism and transparency and increasingly making quality a mindset while removing fear and barriers to innovation and collaboration
If you comment on the above, thank you for that. Btw, feel free also to comment on any of the following.
After years devoted to exploring the notion of inherent quality, I drafted a large 400+ page manuscript. I had been sharing parts of it progressively with various individuals along the way. Eventually someone suggested I create a website, so I did (inherentquality.com). On the site I shared a fair amount of content freely, did a blog series on COBIT, and much more. The site had at least a few hundred thousand visitors from various parts of the world before I eventually self published an attempt at a small unique book (you will find mention of it here). One connection that I shared a draft with had provided the following quote for inclusion within the book.
Quality and value are two of the forces that shape as well as are emergent from the architecture of a software-intensive system. Interestingly, these factors—quality and value—appear to be consistent with architectural elegance and simplicity.
My thanks again to Grady for providing the above quote; btw, as an aside, as many may know, Grady is currently developing a major transmedia project on computing. For more information you may want to visit computingthehumanexperience.com to see how the project is coming along (e.g., http://www.eweek.com/c/a/IT-Infrastructure/IBM-Chief-Scientist-to-Launch-TV-Series-on-Computing-340515/) and perhaps to hear what news (e.g., http://computingthehumanexperience.com/?page_id=2026) he hopes to share in 2013 (although I’m unaware if it may include any type of elaboration of why he believes that quality and value appear to be consistent with architectural elegance and simplicity, and what implications that may more so have on the human experience in the future of computing).
Getting back to IQS, the ebook was produced 2010, the first 100 pages are from the book I originally published 2007, pages 101-102 were added in 2010 as part of the ebook, content on InherentQuality.Com has since been archived. From this exploration into the notion of inherent quality, it is one of my assertions that at least it seems important to attempt to manage risks proactively. Perhaps doing so is what matters most?
From a CIPS risk management perspective, a few years ago a task force put together guidelines intended for CIPS members to follow, more information here.
Believing that the task force and its chair did a great job, and were deserving of recognition and thanks from all CIPS members, I decided to contact its chair and the CIPS National Marketing Manager.
The idea was it may be nice to help with a post that would be about such things as:
· Chair’s background and CIPS contributions, leading into a focus on risk management
· Risk Management Task Force update with mention of results to date and contributors with related link as lead into mention of any future plans perhaps relative to updating materials (as example a post that writes about the current state of CIPS materials and update plans - perhaps relative to ISO 31000, adopted in Canada in 2010 http://www.csa.ca/cm/ca/en/news/article/csa-announces-canadian-adoption-of-iso31000-standard)
· Key question for readers… here collaborators on the post could potentially determine a question that ideally would provoke discussion with readers
Here is what I learned after contacting the CIPS National Staff:
After the completion of the original project of creating the IT Risk Management Practice Guideline, they haven’t been updated since. The former Risk Management Task Force Chair is now retired, the task force no longer exists, and CIPS National does not maintain a risk register with related mitigations.
With all above as a bit of general background, feel free to comment on whether you think the risk management task force should be revived and given an updated mandate.
For example, a mandate that not only is about ensuring guidelines are kept current, but includes a responsibility to develop and maintain an ISO 31000 compliant framework and risk register database for review, approval and action by the CIPS National Board of Directors.
Also, as another potential general item for now, feel free to also comment on whether you believe every person who considers themselves an IT professional (and is now part of a vast field of many different types of specialists), must be able to do the following—given a Pthread program that performs the summation function, rewrite it in Java.
Thanks in advance for your potential comments on anything above. Have a great week everyone.
Ps, with simplicity in mind, thank you all for being of service to others and for all you do to help make quality, value and excellence increasingly intrinsic and pervasive.
Ron Richard, I.S.P., ITCP/IP3P
CIPS NL Board member